We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly.
This Privacy Notice describes how we collect and process your personal information through the Pre-Vision website and service offering.
What Personal Information About Customers Does Pre-Vision Collect?
We collect your personal information in order to provide and continually improve and enhance our service.
Here are the types of information we gather:
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Information You Give Us: we receive and store any information you provide in relation to the Pre-Vision service. You can choose not to provide certain information but then you might not be able to take advantage of our service.
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Automatic Information: we automatically receive and store certain types of information when you use the Pre-Vision service, such as information about your use, including your interaction with content and service available through our website.
Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses Pre-Vision and other content served by or on behalf of Pre-Vision.
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Information from Other Sources: we might receive information about you from other sources.
For What Purpose Does Pre-Vision Process Your Personal Information?
We process your personal information to operate, provide, and improve the Pre-Vision service that we offer our customers. These purposes include:
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Purchase and delivery of service. We use your personal information to take and handle Service, process payments, and communicate with you about different elements of the Service and promotional offers.
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Provide, troubleshoot, and improve Pre-Vision service. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Pre-Vision service.
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Recommendations and personalisation. We use your personal information to recommend features, products, and Service that might be of interest to you, identify your preferences, and personalise your experience with Pre-Vision Service.
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Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information.
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Communicate with you. We use your personal information to communicate with you in relation to Pre-Vision service via different channels (e.g., by phone, email, chat).
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Advertising. We use your personal information to display interest-based information for service and news that might be of interest to you.
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Fraud Prevention and Credit Risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Pre-Vision and others. We may also use scoring methods to assess and manage credit risks.
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Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Does Pre-Vision Share Your Personal Information?
Information about our customers is an important part of our business and we are not in the business of selling our customers' personal information to others.
Pre-Vision shares customers' information only as described below
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Transactions involving Third Parties: We make available to your service or skills provided by third parties for use on or through Pre-Vision service.
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Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for service, delivering packages, sending postal mail and e-mail, analysing data, providing marketing assistance, providing search results and links, processing payments, transmitting content, scoring credit risk, and providing customer Service. These third-party service providers may have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
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Business Transfers: As we continue to develop our business, we might sell or buy other businesses or Service. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Pre-Vision or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
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Protection of Pre-Vision and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of Pre-Vision, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.
How Secure is Information About Me?
We design our systems with your security and privacy in mind.
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We work to protect the security of your information.
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We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
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We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal customer information.
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It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website.
What Choices Do I Have?
If you have any questions or objection as to how we collect and process your personal information, please contact our Customer service.
As described above, you can choose not to provide certain information but then you might not be able to take advantage of many of the Pre-Vision service.
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You can add or update certain information. When you update information, we usually keep a copy of the previous version for our records.
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If you don't want to receive e-mail or other communications from us, please advise us.
In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances.
How Long Do We Keep Your Personal Information?
We keep your personal information to enable your continued use of Pre-Vision service, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.
Contacts, Notices & Revisions?
If you have any concern about privacy at Pre-Vision, please contact us with a thorough description and we will try to resolve the issue for you. Further, the data protection officer for the above-mentioned data controllers can be contacted at support@pre-visions.com
Our business changes constantly and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected?
Information You Give Us When You Use Pre-Vision Service.
You provide information to us when you:
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search for service;
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place an order through Pre-Vision service;
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download, stream, view, or use content on a device, or through a service or application on a device;
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provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
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talk to or otherwise interact with our help desk;
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upload your contacts;
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configure your settings on, provide data access permissions for, or interact with your device or another Pre-Vision service;
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communicate with us by phone, e-mail, or otherwise;
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complete a questionnaire or a service entry form;